Terms of Service
Last updated: July 22, 2024
These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our site, you agree to comply with and be bound by these Terms. Please read them carefully. If you do not agree with these Terms, please do not use our services.
1. Definitions
"Turf Girl" refers to Turf Girl LLC, including its employees, agents, and affiliates.
"Services" means all products, services, and content provided by Turf Girl.
"User" or "you" refers to any individual or entity using our website or services.
2. Use of Services
2.1 Eligibility
To use our services, you must be at least 18 years old and legally capable of entering into binding contracts.
2.2 User Responsibilities
You agree to:
Provide accurate, current, and complete information as prompted by our service registration forms.
Maintain the confidentiality of your account and password.
Accept responsibility for all activities that occur under your account.
3. Services and Products
3.1 Description
Turf Girl offers synthetic turf solutions, including installation and maintenance services. We pride ourselves on high-quality products and exceptional customer service.
3.2 Changes to Services
We reserve the right to modify or discontinue any service at any time without prior notice.
4. Orders and Payments
4.1 Pricing
Prices for our services are subject to change without notice. We strive to ensure that all pricing information on our website is accurate but cannot guarantee the absence of errors.
4.2 Payment Terms
50% upfront deposit due upon signing and final 50% due upon project completion. If special terms are needed, must be in writing/subject to Turf Girl's review and approval. We accept the following payment methods: Zelle, Venmo, Check, Wire, Online ACH, and credit card (subject to service fee)
4.3 Refunds
All sales are final. Refunds are only issued in the case of special circumstances. All refunds are subject to 20% restocking fee and Turf Girl’s approval.
5. Intellectual Property
5.1 Ownership
All content, features, and functionality on our website, including text, graphics, logos, and images, are the exclusive property of Turf Girl and are protected by copyright, trademark, and other intellectual property laws.
5.2 Restrictions
You may not copy, reproduce, distribute, or create derivative works from any part of our website or services without our express written consent.
6. Privacy Policy
We are committed to protecting your privacy. Please review our Privacy Policy to understand our practices regarding your personal data.
7. Limitation of Liability
7.1 Disclaimer of Warranties
Our services are provided "as is" and "as available" without any warranties, express or implied. Turf Girl disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
7.2 Limitation of Liability
In no event shall Turf Girl be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of your access to or use of our services.
8. Indemnification
You agree to indemnify and hold harmless Turf Girl from any claims, damages, liabilities, costs, or expenses arising from your use of our services or violation of these Terms.
9. Termination
We reserve the right to terminate or suspend your access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or us.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Florida.
11. Changes to Terms
We may revise these Terms at any time without notice. By continuing to use our services, you agree to be bound by the updated Terms.
12. Florida Consumer Protection
12.1 Consumer Rights
As a Florida resident, you are entitled to certain consumer protections under Florida law. For more information on these rights, you can visit the Florida Department of Agriculture and Consumer Services website.
12.2 Dispute Resolution
In the event of any dispute or claim relating to our services, both parties agree to first attempt to resolve the dispute informally by contacting us at [email protected]. If the dispute cannot be resolved informally, it shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in Florida, and the arbitrator’s decision will be final and binding.
12.3 Local Compliance
Turf Girl complies with all applicable Florida state regulations regarding business practices and consumer rights. Should you have any concerns about our compliance, please contact us directly at [email protected].
13. For European Union (EU) Users
If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation (GDPR). These include the right to access, correct, delete, restrict, or object to the processing of your personal data. To exercise these rights, please contact us at [email protected]. If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Turf Girl LLC
(561) 400-3983
P.O. Box 480203
Delray Beach, Florida 33448
[email protected]